At Tars, we take your data privacy and security seriously. That’s why we welcome the General Data Protection Regulation (also known as the GDPR), which was recently approved and adopted by the European Union (EU).

What is GDPR?

If your company is based in the European Union (EU), or you process EU citizens’ personal data, you are under the jurisdiction of GDPR (the European Union’s new General Data Protection Regulation).

This is a European Union regulation, designed to improve the data security and privacy of European citizens. GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU.

Tars and GDPR

Customer trust is our absolute top priority.

We have worked with a team of experts and have implemented the required adjustments to our products, services, and documentation, to ensure compliance with the GDPR. This empowers our customers to get more control over their personal data and gain the tools necessary to protect the information of their chatbot users. 

What are we doing to ensure data protection for all our customers?

  • We have a dedicated team member to the security of our customer information.

  • Our signup and login services are completed through a secure server (HTTPS/SSL).

  • We use cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers.

  • In accordance with the GDPR, chatbot users have the right to "access their data" or "be forgotten" (to be permanently deleted from your databases). Tars has the following features to assist you in becoming GDPR compliant :

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