This article would explain the pre-requisites to get a WhatsApp business number and what steps Facebook follows to verify a business account. This is the first step to get started with your WhatsApp chatbot.
If you are new to Facebook business, follow the below steps to create a business account:
- Go to business.facebook.com/create and select Create Account
- Enter your name and confirm your identity with Facebook login credentials
- Follow the prompts to create your business account.
Here is guide by facebook on How to Get Started with Facebook Business Manager
Once the account has been created or in case you already have a business account with Facebook, here are the steps you'll need to take care for for WhatsApp Business API registration:
1. FINDING BUSINESS MANAGER ID WITHIN BUSINESS MANAGER
During the registration process, we will ask you for the Facebook Business Manager ID. To find Business Manager ID within Business Manager, follow these steps:
- Go to “Business Settings,” and click “Business Info.”
- Business Manager ID is displayed under its business name as shown in the screenshot above
2. APPROVING MESSAGING ON BEHALF OF REQUEST
We will send messages from your WhatsApp business account on behalf of your business. When we send a "messaging on behalf of" request, you will receive a notification within Business Manager and by email as shown in the screenshot above. To approve this request, go to Requests under Business Settings part of your Business Manager.
3. FACEBOOK BUSINESS VERIFICATION
If your business has not completed business verification, initiate the verification process (go to Business Settings and click on Security
You can initiate the verification process anytime AFTER we have created a WhatsApp business account for your business.
Fill out information about your business and attach documents when prompted.
To see which types of documents are accepted, follow this link: https://www.facebook.com/business/help/2058515294227817?id=180505742745347
Verify your contact information via phone or business email.
Once completed, you will receive a message confirming the submission of business information.
The submission status will be reflected in Business Verification card located in Security Center.
When Facebook team completes verification, you will receive a notification and the status will change to “Verified.”